I’m Dr. Ashley DeBoer Bucci, Founder & Principal Consultant of CX Consulting Group. I’m a business owner, marketing executive, and applied researcher connecting customer experience to business strategy.
Founder & Principal Consultant
My perspective
Connect the strategy to the experience.
Marketing, operations, and customer experience are deeply connected. The promise a business makes needs to carry through to the way its people, processes, and systems deliver.
My background spans automotive retail, marketing consulting, and business ownership. As Co-Owner and Marketing Director of Apex Painting Group, and through my work with Mint Motors, I bring a practical understanding of the decisions and competing priorities business leaders face.
At CX Consulting Group, I combine that perspective with research-informed thinking to help businesses clarify their direction, strengthen their marketing, and improve the customer journey.
Education & experience
Grounded in practice. Informed by research.
Doctoral research
Doctor of Business Administration (2026), University of Tampa, Sykes College of Business. Graduated with Highest Honors and a 4.0 GPA. My dissertation examined customer experience quality, salesperson orientation, and customer satisfaction in automotive retail, drawing on a study of 258 buyers.
Business education
MBA in International Business and BS in Economics & Marketing, Florida Gulf Coast University, Lutgert College of Business.
Leadership & consulting
Founder & Principal Consultant, CX Consulting Group (2023–present). Co-Owner & Marketing Director, Apex Painting Group (2024–present). Previously Vice President & Partner and Marketing Director at Mint Motors.
Recognition
Gulfshore Business 40 Under 40 (2025), CBT News Top 40 Under 40 in Retail Automotive (2025), and AutoSuccess Women at the Wheel (2024).
Leadership in action
Experience that extends beyond the boardroom.
I serve on the Board of Directors for Habitat for Humanity of Lee & Hendry Counties and evaluate customer experience and business excellence awards. My background also includes service as a Peace Corps literacy specialist in the Eastern Caribbean.
My professional toolkit includes Google Ads certifications, HubSpot Social Media certification, and experience with CRM workflows, customer retention, pricing, and cross-functional team leadership.
Start a conversation
Your next chapter. A clearer strategy.
Let’s talk about your business, where you want to go, and what it will take to get there.